Snapchat is a popular social media platform that allows users to share messages and photos with one another quickly and easily.
As with any popular app, there are bound to be issues that arise from time to time.
The application is really available on mobile devices. If you are wondering, can you get Snapchat on a MacBook, for instance, then the answer is NO.
At least not in the sense of the app itself. There are workarounds, but even then, you can expect to run into some problems if you are using Snapchat not on a smartphone or tablet.
Your Messages Aren’t Sending
If you’re trying to send a snap, but it isn’t sending, you first need to check your internet connection.
Make sure it is strong enough for the data transfer of your snap. Additionally, ensure that the person you’re sending the message to has sufficient Snapchat storage space in their account to accept the message.
Your Snaps Are Not Saving
Suppose you cannot save snaps after they have been sent. In that case, chances are that your device lacks space available for them, or they were taken on an older version of Snapchat before new features became available, allowing snappers to save their snaps automatically.
Try clearing up some storage space on the device or updating your version of Snapchat if this is the case.
If you struggle to log into your Snapchat account, reset your password by going into Settings > Account Information > Password Reset and following the instructions provided there.
It could also be due to a glitch in Snapchat itself, in which case all you can do is wait until their developers fix the problem.
The App Is Frozen
If you open up Snapchat and find yourself unable to scroll or tap anything, then it means that the app has frozen on you for some reason or another.
To fix this issue, try closing out of Snapchat completely and restarting it again from scratch for it to be able to refresh itself correctly once more.
You Can’t See Your Memories
Memories have become an essential part of what makes up our experience when using Snapchat nowadays.
So if you cannot access any of these memories because of technical difficulties, simply go into Settings > Memories > Refresh Memories and allow the app a few minutes before trying again – this should solve any problems related specifically to accessing memories within your account.
Lens Filters Aren’t Working
One great feature offered by Snapchat is its array of lens filters which can enhance user photos with cool effects and animations.
However, if these filters are not working, check whether there are any new updates available for Snapchat.
Often, these will include bug fixes that may help get those filters back up and running again.
Your Story Is Stuck Uploading
A common issue many people run into when uploading stories onto their accounts is that they remain stuck at a certain percentage despite being tapped multiple times for it to upload successfully.
If this happens, try quitting Snapchat altogether and reopening it once more before attempting another upload, as sometimes this will help speed up/finish off stalled stories.
You Can’t Receive Verification Code Texts
Another problem people may sometimes run into when creating or trying to sign back into their accounts would be not receiving verification code texts upon requesting them.
As long as no information has changed since last accessing the account (i.e., phone numbers), then simply deleting & reinstalling both apps’ old & new versions while keeping all other info, such as usernames & passwords intact, will usually clear up any troubleshooting issues related here.
Location Sharing Isn’t Working
Another handy tool users can use via Snap Map allows them to share their exact location with friends and family members.
However, if this feature is not functioning as expected, then double-check settings such as GPS being enabled on the device and make sure that Bluetooth connections aren’t interfering with accuracy before giving up hope too soon.
Otherwise, contact customer service directly for further assistance here.
The App Keeps Crashing Or Freezing Up On You
No one wants their app to freeze or crash every time they open it, so if this becomes an issue, first check what version number the current users are using compared to the latest released version offered by the developers update accordingly if needed;
Otherwise, uninstalling/reinstalling altogether may prove necessary depending upon the severity of the situation and the user’s individual device(s) involved.
Battery Draining Issues Are Present
Last but not least, battery-draining problems resulting from the usage of snap-related activities represent yet another potential hurdle many individuals face when attempting to utilize the application to its fullest extent possible.
However, fortunately, solutions exist to combat these sorts of problematic situations, ranging from disabling background settings connected to usage all the way down to uninstalling redundant apps.